Answers
Questions owners actually ask
Short answers, no preamble. If you run a small operation with frontline staff, these are the questions that come up — and what we've found to be true.
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In short: This hub links to a short answer for each of the questions small operators ask most about training and onboarding frontline staff.
The questions
How do I onboard someone fast?
Onboard someone fast
Why do people quit restaurant jobs?
Why new hires quit early
How do I train someone who doesn't read English?
Training non-English speakers
What should a new hire know on day one?
Day one essentials
How long should training take?
How long should training take?
Who should train the new person?
Who should train them?
How do I know if they actually understood?
Did they understand?
What do I do when my best trainer is too busy?
Who should train them?