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New hire onboarding checklist — pick your trade, print it, tick it off

What a new person needs to be shown on day one, in week one and in week two — by trade, in the order it actually comes up. Print it, hand it to whoever is training them, and tick each line when it's been shown and done together.

In short: Choose your trade and get a three-phase checklist: day one, week one, week two. Each line has a box for "shown", a box for "did it with me", and a place for who trained it and when. English and Spanish on the same sheet.
Fits on one or two sheets. Use "Save as PDF" to keep a copy per hire.

A ticked box says it was shown. It doesn't say it was understood.Tiendo puts each routine on the new hire's phone, in their language, and records who confirmed they read it.

Why three phases, not one long list

A new person can't absorb fourteen things on a Monday. Day one is what keeps them and the customer safe. Week one is the routines they'll do every shift. Week two is the parts that need judgement — customers, money, closing alone. Splitting it this way also tells whoever is training them what "done" looks like at each stage.

The topics are the same suggested routines Tiendo offers when you set up an account for your trade, so if you move from paper to the product later, nothing has to be re-thought.

Questions people ask

What should a new hire onboarding checklist include?
The jobs they will actually be asked to do, in the order they come up: safety and the things that can hurt someone on day one, the core routines in week one, the customer-facing and money-handling jobs in week two. Not paperwork — that is a separate list.
How long should onboarding take for frontline staff?
Most small operators get someone useful in a week and independent in two to four. This checklist is built around that: day one, week one, week two.
Who should train the new person?
Whoever does the job well and has the time. The checklist has a column for who showed each item, so the training does not depend on one person remembering what was covered.
Is this the same as the onboarding plan in Tiendo?
Same three phases. The difference is that in Tiendo each line is the full routine on the new hire's phone, in their language, with a record that they read it — instead of a tick on paper.

Same plan, on their phone, in their language.

Add a new hire, assign the routines by phase, hand them one link. They read each one and confirm it — and you can see who has.

Build a routine free →

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