Why new hires quit in the first month
Someone you spent two weeks hiring stops showing up. It rarely comes down to one thing, but the first-month reasons are different from the six-month reasons — and they're more fixable.
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- They were handed to whoever was free and left to work it out.
- They didn't fully follow the walkthrough and didn't want to say so.
- The job turned out to be different from the interview.
- Nobody told them they were doing fine, so they assumed they weren't.
Nobody says 'I didn't understand'
Especially not in a rush, and especially not in a second language. They guess. Then they get it wrong, someone corrects them sharply, and they decide this place isn't for them.
Being trained by whoever's free
Shadowing works — it's how these trades have always trained. What breaks it is that the quality depends entirely on who was on shift, on top of their own section. The new person gets a different version each day and never builds a coherent picture.
What to change this week
Decide what someone needs to know by the end of shift one, write it down once, give it to them in the language they read, and give whoever trains them the same list. That's most of it.
How it works
- Talk it in. Walk through the job out loud, in whatever language you think in.
- Get a clear routine. Tiendo structures it into steps, safety notes and checkpoints, then translates it into your team's language — numbers and times kept exact.
- Your team reads and confirms. Post a QR code or hand a new hire one link. They read it on their phone and tap "read and understood."