Tiendo vs. how you train today
You already have a training system. It lives in one person's head.
Right now, training at your shop happens in three places: a binder nobody opens, a group chat nobody scrolls back through, and the one person who knows how everything works. That holds up fine — until he calls in sick, or quits, or you open a second location.
No app for your staff to install · Works on any phone · No credit card to try
In short: Tiendo is training software for small operators with frontline staff. You talk through a job once. Tiendo turns it into numbered steps, translates them into the languages your crew reads, and delivers them by QR code with a "read and understood" confirmation. No app to download, no implementation project, no sales call.
One task, both ways
Teaching a new hire to dilute the floor cleaner correctly. Same shop, same person, same Tuesday.
How it goes today
- You wait for a shift you're both working.2–4 days after his start date
- You show him once, in English, at your speed, while three other things need you.6 minutes
- He nods. Nodding is not understanding — and he isn't going to say so on day two.
- Later he asks whoever is standing next to him, and gets a version of the answer with a shortcut in it.Wrong answer, delivered confidently
- Two weeks on, the shortcut is simply how your shop does it.
- You find out when the floor is ruined, a customer complains, or somebody asks to see your procedure.
~25 minutes of your time · repeated in full for every new hire · proof it happened: none
How it goes with Tiendo
- You talk it through once, on your phone, standing where the work happens.90 seconds
- Tiendo writes it out as numbered steps and asks you about the parts you skipped over.
- The steps are translated into the languages your crew reads.Included on every paid plan
- You print the QR code and tape it to the chemical shelf.
- He scans it on day one, in his own language, before his first shift ends. No app, no login, no account.
- He taps "read and understood." You see his name and the time he read it.On the record
90 seconds of your time · done once, works for every hire after · proof it happened: name and timestamp
What you're actually replacing
Not another piece of software. These four.
| Where it lives now | Who can read it | When that person leaves | Provable |
|---|---|---|---|
| The binder | Whoever reads English and opens it | Nothing changes — it was already unread | No |
| The group chat | Whoever was in the group that day | The message survives, buried under 400 others | No |
| Shadowing your best employee | Whoever is standing next to him | It leaves with him, the same afternoon | No |
| The laminated sign | Whoever reads English | It stays on the wall, and stays out of date | No |
| Tiendo | Anyone with a phone, in their own language | The routine stays. So does the record. | Yes |
One routine, every language your crew reads: EspañolKreyòlTiếng ViệtالعربيةPolskiPortuguêsУкраїнськаSoomaali中文
When you don't need this
Three situations where the honest answer is no.
- You have three people and nobody ever leaves.Everyone speaks the same language, you're on site every day, and you can see every station from where you stand. Talk to them. That is cheaper and better than any tool.
- The work is judgment, not procedure.Reading a customer, plating by eye, diagnosing a noise. Written steps don't teach that, and pretending otherwise wastes your time. Tiendo covers the part of the job that has a right answer.
- What you actually need is scheduling, payroll or HR files.Tiendo doesn't do those, and isn't going to. If that's the gap, buy the tool that fills it.
Starting takes one shift
You don't migrate anything. You don't write anything.
- Pick the one that goes wrong. Not your whole operation — the single routine you've explained four times this month and still find done wrong.
- Talk it through. Out loud, on your phone, the way you'd explain it to a new hire standing next to you. Ninety seconds.
- Tape the code up. Where the work happens — the shelf, the sink, the bay. The next person who needs it will find it there.
Questions owners ask
Do my employees need to download an app?
No. They point a phone camera at the code and the steps open in the browser, in their language. No account, no password, nothing to install — and nothing for you to administer.
What languages does it cover?
English, Spanish, Haitian Creole, Vietnamese, Chinese, Arabic, Polish, Portuguese, Ukrainian and Somali. The staff-facing screens are translated too, not just the routine, and Arabic reads right to left.
What happens when the routine changes?
You re-record it or edit the step. Everyone who scans the same code from then on gets the new version, so the sign on the wall never has to be reprinted. Earlier confirmations stay on the record against the version that was current when they read it, and your team is asked to confirm the change.
Is this a compliance or certification tool?
No. It documents that instruction was delivered in the worker's language and acknowledged. It does not certify a person, satisfy an inspection on its own, or track permits, renewal dates or safety data sheets.
What does it cost?
There's a free plan for one location and one routine, in every language your crew reads. Paid plans start at $39/month for a single location with unlimited routines and languages, plus $25/month for each extra location. Published price, card payment, no demo and no setup fee.
How is this different from Trainual or Opus?
Both are good products built for bigger operations. Opus states it is designed for restaurants with five or more locations, and Trainual works best at 25 to 1,000 employees with pricing arranged through a sales call. If you're one shop with twelve people, you're below the floor those products were built for. That's the whole difference.
Record one routine. See if the next hire gets it right.
Start with the task you're tired of explaining. If it doesn't hold up on the floor, you've lost ninety seconds.
Build your first routine free →