¡Tiendo
Capacitación de primera línea que tu equipo entiende

Las cadenas grandes tienen un departamento de capacitación. Tú tienes un negocio que sacar adelante.

Explica un trabajo una sola vez — regresa en cada idioma que lee tu equipo, en su teléfono, en la estación.

Crea una rutina gratis → Mira cómo funciona

Sin tarjeta para probar · Tu personal no instala nada · Funciona en cualquier teléfono

La misma rutina en un teléfono, en español, con “leído y entendido” abajo
Una tarjeta QR impresa para la estación, lista para pegar en la pared
The owner describing the job on a phone, with the microphone listening
1Explícalo una sola vez
The same routine on a phone, in Spanish, with
2Regresa en el idioma de tu equipo
A printed QR card for the station, ready to tape to the wall
3Colocado donde se hace el trabajo
  • Rutinas
  • Traducción
  • Códigos QR en la estación
  • Planes para nuevos empleados
  • Constancias de lectura

Pruébalo ahora — gratis, sin registro

Creador de rutinas gratis
Prueba un ejemplo:
“Entreno a un mesero nuevo, se va, entreno al siguiente.” “El nuevo en la línea no lee inglés — no sé si entendió.” “Un trabajo mal hecho y ese cliente no vuelve.” “Estoy hasta el cuello — no voy a escribir un manual.”
Más que una inducción rápida

Lo que realmente estás construyendo

Que alguien nuevo rinda desde el primer día es lo evidente. Lo demás es lo que separa un negocio que funciona de uno que te consume.

🌴

El lugar funciona cuando no estás

When close only lives in your head, you're the bottleneck — and the phone rings on your one day off. Written down and readable, it gets done right whether you're standing there or not.

⏱️

Deja de sacar a tus mejores del piso

Your shift lead shouldn't burn an hour walking through close every time somebody new starts. Say it once; they pick it up on their phone, in the language they read.

🎯

El viernes no debería depender de quién entró esta semana

Everybody learns it the same way, so the guest gets the same plate and the customer gets the same finish — whoever's working. That's what shows up in your reviews.

🤝

Nadie se siente perdido el primer día

Nobody new says “I didn't catch that” in the middle of a rush — they guess, and you eat the comp or the comeback. When they can pull it up in their own language and check it again, they guess less.

🙋

Tus mejores dejan de temerlo

Trailing the new hire lands on your best server or your lead tech — on top of their own section or their own RO. Hand them a plan instead of the whole job and it stops being a punishment for being good.

👍

Di que sí a un par de manos más

Plenty of owners pass on a good walk-in application or a seasonal hire because nobody has time to trail them. When the plan is already built, taking someone on stops being a two-week hit to the crew.

📋

Dale a quien entrena un plan real

Whoever runs the trail shifts gets a plan you approved — day one, week one, week two — so the new hire gets the same thing whether they trail Maria or Danny. A real two-week plan makes a five-person shop look like a company with an HR department.

🗣️

No tienes que escribirlo en inglés

Plenty of owners run a great business without wanting to write formal procedures in English. Say it out loud in your own language — Spanish, Arabic, Korean, Vietnamese — and it comes back clean in English and in whatever your crew reads.

✨

Aparenta el negocio que eres

A crew that knows the steps, chemicals handled right, a real plan for new hires — your people notice, the health inspector notices, and the customer sees it in the work. That's branding too.

🧰

El trabajo que nunca alcanzas a hacer

Nobody has time to write up procedures, translate the safety parts, or build a training plan. Two minutes of talking gets you all three — the back office you can't afford to hire.

La cuenta que nadie pone en el estado de resultados

Lo que de verdad te cuesta la curva de aprendizaje

Turnover is a fact of this business. What it costs you isn't fixed — most of the bill comes from the weeks a new person is still learning, and the mistakes made while they do.

75%+

Annual frontline turnover in US restaurants — quick service runs higher still. National Restaurant Association

$5,864

Fully-loaded cost per hourly replacement in hospitality, across five categories including orientation, training and lost productivity. Tracey & Hinkin, Cornell

30–90 days

How long a new hire typically takes to reach full productivity — the window where mistakes, waste and comps concentrate. Industry research

Tu número, no un promedio

Rough out what the ramp-up window costs your business each year. Change any figure to match your reality.

Tiempo del gerente entrenando—
Productividad perdida mientras aprenden—
Costo de arranque al año—

Assumes a new hire works ~30 hours a week and produces roughly 60% of full output during the ramp-up window, and that manager time is worth about 1.6× the hourly wage. Deliberately conservative — it leaves out recruiting, waste, comps and rework. This is an estimate to think with, not an accounting figure.

You can't stop people leaving. You can shorten the part that costs you — by handing every new hire the same clear routine, in the language they read, on day one.

Crea una rutina gratis →
Cómo funciona

Dilo una vez. Todo tu equipo lo entiende.

No courses to build, no instructional design, nothing for your staff to install. Tiendo walks you through setup like a colleague would — it suggests what a place like yours usually needs, asks the right questions, and shapes your answers into routines in your own words.

1

Cuéntalo

Pick your trade and Tiendo suggests where to start, then takes one routine at a time. Walk through the job out loud — messy and natural is fine, like showing a new coworker. It asks a follow-up if something obvious is missing, and keeps your wording.

2

Recibe una rutina clara

It comes back as tidy steps, safety notes and checkpoints — then translates into your team's language, every number and temperature exact. Add a photo to any step: seeing the right result beats reading about it.

3

Tu equipo lee y confirma

Post a QR code at the station or hand a new hire one link. They read it on their phone, in their language, check back anytime, and tap “read and understood.”

Y sigue sirviendo después de la primera semana

Onboarding is the obvious one. The use that saves you most is the Tuesday somebody calls out and whoever's covering has never worked that station or that bay. They scan the code on the wall, pick their language once, get the safety points first, then go one step at a time — and can ask it a question instead of chasing down a manager who's already slammed.

Hecho para equipos con mucha rotación

If your crew changes often and doesn't all speak one language

Tiendo fits any frontline team where new people arrive constantly and the work has to be done right and safely every time.

🍽️

Restaurantes y cafés

BOH and FOH who don't all read English — food safety, close, prep, stations — without trailing somebody through the same thing every week.

🧽

Empresas de limpieza

Crews turn over and speak different languages. Get every new cleaner running the account to standard — chemicals included — from their first shift.

🚗

Autolavado y detallado

Same finish every car, whoever's on the tunnel or doing the recon — because every new hire follows the same process, in the language they think in.

🔧

Talleres mecánicos

Write-up, lift points, shop standards — taught once and understood by every new tech, on their phone in the bay. Fewer comebacks.

Preguntas

Respuestas directas

¿Qué es Tiendo?
Tiendo is training and onboarding software for small businesses with frontline staff. You describe a job out loud, and it becomes a structured routine — steps, safety notes and checkpoints — translated into the languages your team reads. Staff open it by scanning a QR code, with no app and no account, and confirm they've read and understood it.
¿Cuánto cuesta Tiendo?
There's a free plan for one location and one routine, in every language your crew reads. Paid plans start at $39/month for a single location with unlimited routines and languages, plus $25/month for each extra location. Anual billing works out to two months free. No sales call — you sign up with a card.
¿Cómo capacito a empleados que no hablan inglés?
Give them the same instructions in the language they actually read. With Tiendo you describe the job once — in whatever language you think in — and it produces the routine in English plus every language your crew needs, keeping numbers, times and temperatures exact so nothing safety-critical shifts in translation.
¿Mi personal tiene que descargar una app o crear cuenta?
No. They scan a QR code with their phone camera or open a link. There's nothing to install, no login and no password. That's deliberate — frontline workers won't install software to read a work instruction.
¿En qué se diferencia Tiendo de una plataforma tipo LMS?
Traditional training platforms are built for companies with a training department: you build courses, and you buy through a sales process. Tiendo is self-serve and built for the small operator — you talk a routine in and it's usable in about two minutes, with no course building and no demo call.
¿Tiendo ayuda con inspecciones sanitarias o seguridad?
It gives you a dated record that an instruction was delivered in the worker's language and that they confirmed they read and understood it, which is useful documentation. It is not a certification of competency and does not guarantee any regulatory or inspection outcome. Safety-critical routines should always be reviewed by you before you rely on them.
¿Para qué tipo de negocios es?
Any frontline team with high turnover and more than one language spoken — restaurants and cafés, cleaning companies, car washes and detailing, auto repair shops, and similar operations. It works the same way in each; only the starting routines differ.
¿Cuánto tarda la configuración?
About two minutes for the first routine. Tiendo also suggests the routines a business like yours usually needs — closing, chemical handling, intake, allergen handling — so you're not staring at a blank page deciding what to write.
¿Es solo para nuevos empleados?
No. New-hire onboarding is one use — you assign a plan of routines by day one, week one and week two, and hand your trainer an approved plan to teach from. The other use is everyday: a QR code at the station that anyone can scan mid-shift when they're covering a job they don't normally do. They pick their language once, see the safety points first, and step through it one step at a time.
¿El personal puede hacer preguntas sobre una rutina?
Yes. From any routine a worker can ask a question in their own language and get an answer drawn only from that routine — useful mid-shift when someone unfamiliar with a station needs a specific detail without interrupting a busy manager.
Precios

Precio para el negocio pequeño, no para corporativos

Unlimited routines and languages on every paid plan — the core value is never gated. Sign up with a card, no sales call. You pay by locations, because that's what tracks your value.

Free
$0
Prueba todo con una rutina — en todos los idiomas que lee tu equipo.
  • 1 local
  • 1 rutina
  • Todos los idiomas que lee tu equipo
  • Rutinas sugeridas para tu oficio
  • Vista con código QR para el personal
Empieza gratis
Starter
$39/mo
Todo lo que necesita un dueño con un local.
  • 1 local, +$25/mes por cada local adicional
  • Rutinas e idiomas ilimitados
  • Personal ilimitado — sin cargo por persona
  • Códigos QR por estación para todo el equipo
  • Planes de capacitación y enlaces para el entrenador
  • Fotos y video corto en los pasos
  • Preguntarle a la rutina
  • Comprobantes de «leído y entendido»
Elegir Starter
Growth
$129/mo
Control cuando ya tienes más de un local.
  • Todo lo de Starter
  • Reportes entre locales
  • Exportar comprobantes
  • Varias cuentas de gerente
  • Locales adicionales siguen a $25/mes cada uno
Elegir Growth
Multi
$279/mo
Para operadores en crecimiento.
  • Todo lo de Growth
  • Rutinas compartidas entre locales
  • Soporte prioritario
  • Locales adicionales siguen a $25/mes cada uno
Elegir Multi

Empieza gratis y mejora cuando quieras · Cancela cuando quieras · El plan anual se cobra una vez y equivale a dos meses gratis

Empieza en dos minutos

Dilo una vez. Nunca lo enseñes desde cero otra vez.

Build your first routine free — talk through a job and watch it come back clear, in your team's language.

Crea una rutina gratis →